Data Privacy Policy

Introduction

purelogichubum Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website purelogichubum.top or use our services.

We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our registered office is located at 17 Queens Road, Glasgow G3N 8UW, Scotland.

Data Collection

The data we collect from you includes information you provide directly to us and information we collect automatically when you use our website and services. We collect the following types of personal data:

• Contact Information: Name, email address, phone number, and company details when you contact us or request our services
• Technical Data: IP address, browser type, operating system, referring URLs, and pages visited on our website
• Communication Data: Records of correspondence, enquiries, and support requests
• Service Data: Information related to your Shopify store, business requirements, and project specifications
• Marketing Data: Your preferences for receiving marketing communications and promotional materials

How We Use Your Information

We use of your data is based on legitimate business interests, contractual necessity, or your consent. Specifically, we use your personal information to:

• Provide our Shopify app consultation and integration services
• Respond to your enquiries and provide customer support
• Process service requests and manage client relationships
• Send you relevant information about our services and industry updates
• Improve our website functionality and user experience
• Comply with legal obligations and protect our business interests
• Conduct market research and business development activities

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and delivering our services
• Legal Requirements: When required by law, court order, or government regulation
• Business Protection: To protect our rights, property, or safety, or that of our clients or others
• Business Transfers: In connection with any merger, sale, or transfer of our business assets

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to certain types of processing, including direct marketing
• Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Generally, we retain:

• Client data for the duration of our business relationship plus 7 years for legal and tax purposes
• Marketing data until you unsubscribe or withdraw consent
• Website analytics data for up to 26 months
• Communication records for up to 3 years for customer service purposes

International Data Transfers

Your personal data may be transferred to and processed in countries outside the UK and European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date above.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues, if you believe we have not handled your personal data appropriately.